Our products are handmade in our workshop in France.
What are the delivery times ?
- STANDARD
Free
Delivery within 5 days with our partner UPS
Please note that delivery can be delayed due to major forces or natural disasters.
What is your return policy ?
You can request a return ( refund ) Or exchange for each item purchased on the online store Confections-Coulange.com within 30 days from the delivery date.
Returned articles must obey our return policy:
• They must be returned without having been worn, unmoved and unused, with all their labels in place and in their original packaging
• The package can only be shipped from the country in which it has been delivered
• Less than 30 days must have passed since the delivery of the order by the carrier
If all the above conditions are met, please complete the Return form on line.
We generally check and deal with returns within 3 working days after their reception. The refund will be processed after acceptance of the return, and a confirmation email will be sent to you.
For more information on the conditions for exercising your rights to return, please consult the Legal space.
Personalized items are neither taken up nor exchanged. For any further information on our return policy, please consult our Legal space.
Returned articles must obey our return policy:
• They must be returned without having been worn, unmoved and unused, with all their labels in place and in their original packaging
• The package can only be shipped from the country in which it has been delivered
• Less than 30 days must have passed since the delivery of the order by the carrier
If all the above conditions are met, please complete the Return form on line.
We generally check and deal with returns within 3 working days after their reception. The refund will be processed after acceptance of the return, and a confirmation email will be sent to you.
For more information on the conditions for exercising your rights to return, please consult the Legal space.
Personalized items are neither taken up nor exchanged. For any further information on our return policy, please consult our Legal space.